Job Opportunities

Academic Advisor (Student Services Professional II)

Apply Now Job no: 516615
Work type: Staff
Location: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services

Position Summary

The Fowler College of Business (FCB) consists of one school and four academic departments (Charles W. Lamden School of Accountancy, Finance, Management Information Systems, Management, and Marketing), a Dean, a Senior Associate Dean for External Relations and Programs, an Associate Dean for Academic Affairs, an Assistant Dean for Student Affairs, a Director for Resource Management, a Director for Graduate Programs, a Director for Undergraduate Programs, a Director for Assessment, a Director for the Graduate Career Management Center, and a Managing Director for the Center for Advancing Global Business.

The Center for Student Success within the College provides all academic and informational advising for prospective and current students in the Undergraduate Program. It also focuses on students experiencing academic difficulty and those participating in special programs. It provides assistance to students in filling out academic forms and petitions, and in understanding university and college policies, requirements, and procedures. The unit is responsible for implementing all policies, procedures, and decisions made regarding currently attending Business majors. The unit coordinates the following: primary commencement function (undergraduate for approximately 1,200 students/8,000 guests); undergraduate academic advising, tutoring, study abroad, incoming freshman and transfer student orientation among others.

The Academic Advisor serves as a staff member in the Fowler College of Business assigned to the Center for Student Success. Under general supervision, the position provides individual and group information and advising for a student population of approximately 6,400 undergraduates in Business Administration, and participates as a team member in the development of Center for Student Success policies and procedures, and supports SDSU’s Coordinated Care Advising network.

The position will be responsible for the academic advising of an assigned caseload of prospective and current students within the Fowler College of Business. Under the general supervision of the Assistant Dean for Student Affairs and the Lead Advisor, the position will advise students through individual appointments, group advising sessions, via Zoom, over the telephone and email. The position will counsel academically at-risk students and those not making progress towards degree to identify possible solutions and make referrals to appropriate College and campus resources.

The position is an integral part of the Center for Student Success team and will provide staffing support at related events and assist other staff members as needed for successful maintenance of unit goals. Some evening and weekend hours will be required.

For information about the Fowler College of Business, click here.

This is for three  full-time (1.0 time-base) benefits eligible, temporary positions anticipated to end on or before 6/30/2023, with the possibility for reappointment. These positions are designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

This position is physically located at the SDSU Main Campus in San Diego.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.

Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of the professional experience.

Preferred Qualifications

  • Three years of experience working in a college or university’s admissions, advising, evaluations, registrar, or other student service-related office

  • Experience presenting to diverse audiences of varying size

  • Experience explaining and interpreting academic policies governing a public or private university via phone, email, or in person

  • Excellent customer service skills

  • Strong computer and database management skills; demonstrated ability to work in a team-oriented environment

  • Initiative and creativity are required for situations involving changing guidelines and regulations or when existing procedures and guidelines must be applied to unusual circumstances

  • Ability to carry out day-to-day assignments without immediate direction

Specialized Skills 

  • Ability to interact effectively with students, parents, faculty, and staff and to work as a member of a team. 

  • Experience using MS Office Suite and familiarity with web based applications. 

  • Flexibility, and attention to detail are required. 

  • Ability to manage multiple tasks. 

  • Must maintain confidentiality of student information and records.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $4,304 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $4,304 - $6,120 per month. 

SDSU Vaccine Policy

In accordance with the California State University systemwide policy, students, faculty, and staff must be fully vaccinated against COVID-19 or provide a valid medical or religious exemption in order to access campus. Individuals are considered fully vaccinated for five months after their final dose of a two-dose COVID-19 vaccine or for two months after receiving the only dose of a single-dose vaccine. Afterward a COVID-19 booster is required to continue to be considered fully vaccinated. 

The individual hired into this role will be required to submit their completed vaccination documentation to the university’s secure online health portal prior to beginning work.  Individuals with an approved medical or religious exemption on file with the university will be required to participate in SDSU’s COVID-19 testing program.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on August 6, 2022. To receive full consideration, apply by August 5, 2022. 

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at mcothron@sdsu.edu.

 

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