Job Opportunities

Military Outreach Specialist (Student Support Professional III)

Apply Now Job no: 517808
Work type: Staff
Location: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services

Position Summary

The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University.  Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Center for Educational Partnerships, Outreach and Success; Communications Services; Counseling and Psychological Services; Educational Opportunity Programs and Ethnic Affairs; Financial Aid and Scholarships; Joan and Art Barron Veterans Center; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Ability Success Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; Cultural Centers; and programming related to Inclusive Excellence.

Division of Student Affairs and Campus Diversity

The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through:

  • Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world;

  • Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds;

  • Enhancing the career and educational pathways of a diverse student body, the faculty and staff; and

  • Cultivating relationships with the local community that advance the well-being of diverse individuals and communities.

The SDSU MVP, located in the Joan and Art Barron Veterans Center, is the California State University (CSU) system’s flagship veteran’s resource center and the first veteran’s center in the system. The MVP is a component within Student Affairs and Campus Diversity which directs, manages and provides services for all aspects of the veteran, active duty, reserve and dependent programs for San Diego State University undergraduate and graduate students. The MVP manages all veteran and military-connected support services and events for the campus and serves as the primary source of Department of Veterans Affairs (VA), Department of Defense (DoD), California Department of Veterans Affairs (Cal Vet), and other agencies. 

The primary duties of this position will encompass complex outreach activities and comprehensive communications, advice, and guidance to a highly visible student group – service members, military family members, and veterans - to assist in the pursuit of a college education. Additionally, this employee will use sound individual judgment and professionalism in recognizing, seeking, coordinating, establishing, and maintaining communication networks across organizational lines with appropriate institutions and representatives in order to educate, communicate, advise, and guide constituencies about education opportunities available to them, means of access, available resources and support structures, and other needs as recognized by the employee. This employee will continuously act as an ambassador for the MVP, SDSU, and the CSU.

The objectives include seamless professional coordination with scheduling, organizing, and coordinating higher education outreach events at local military bases, community colleges, and other appropriate venues. Additionally, this position will be responsible for timely responses via email, phone, and virtual communications to service members, military family members, and veterans’ inquiries about SDSU and higher education in general while handling and keeping safe all sensitive information. 

The work in this position is performed with a great deal of independence with supervision and guidance provided from the MVP Director.  A high level of professionalism, initiative, creativity, sound judgment, accuracy, and attention to detail are vital to keep the university and the students in compliance with state and federal regulations as well as SDSU and CSU policies. The employee will be expected to brief university leadership as appropriate, displaying high levels of tact, confidence, and expertise to achieve the desired outcomes. 

For more information regarding the Joan and Art Barron Veterans Center, click here.

Full-time, permanent (probationary) position. This position is designated exempt under FLSA and is not eligible for overtime compensation.  Standard SDSU work hours are Monday-Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. 

This position is physically located at the SDSU Main Campus in San Diego.

Education and Experience

Equivalent to graduation from a four-year college or university in a related field, including or  supplemented by upper division or graduate coursework in counseling techniques, interviewing, and  conflict resolution where such are job-related.

Possession of these knowledge and abilities is typically demonstrated through the equivalent of three  years of progressively responsible professional student services work experience. One year in the  program area to which assigned may be preferred but is not required.

A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be  substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions  with a major responsibility for professional career or personal counseling.

Preferred Qualifications

  • Master’s Degree in social sciences, education, leadership, counseling, or field relevant to the  duties of the position

  • 4+ years of service in one of the military branches of the Department of Defense or Department  of Homeland Security in a demonstrated leadership capacity.

  • Experience in higher education outreach programming at SDSU or another CSU campus ∙ Understanding of CSU and SDSU regulations and policies

  • Robust knowledge of state and federal military and veteran education benefits and related programs

  • Demonstrated experience working with students in higher education

  • Experienced public speaker and presenter

  • Understanding of research methodologies, organizational systems, and group dynamics ∙ Strong understanding of common transitional stressors experienced by military-affiliated  students

  • Demonstrated experience developing, implementing, and improving new and existing programs  through initiative, innovation, and collaboration 

Licenses and/or Certifications Required

  • Valid California Driver’s License or the ability to obtain one within 10 days of hire.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $5,025 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. 

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $5,025 - $7,159 per month. 

SDSU Vaccine Policy

In accordance with the California State University systemwide policy, students, faculty, and staff must be fully vaccinated against COVID-19 or provide a valid medical or religious exemption in order to access campus.  An individual is considered fully vaccinated two weeks after their second dose of a two-shot vaccine or two weeks after the first dose of a single-shot vaccine. Afterward a COVID-19 booster is required to continue to be considered fully vaccinated.

The individual hired into this role will be required to submit their completed vaccination documentation to the university’s secure online health portal prior to beginning work.  Individuals with an approved medical or religious exemption on file with the university will be required to participate in SDSU’s COVID-19 testing program.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on September 15, 2022. To receive full consideration, apply by September 14, 2022.  The position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

Applicants with disabilities and applicants who require assistance completing an application may contact Pang Thao at


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