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Position Summary
The primary function of the Accounting Technician II is to assist students, parents, other customers, and other university staff with student account inquiries and resolve problems with student accounts and related issues. This interaction may occur via telephone, in person, or by email and may involve questions related to payments, refunds, financial aid, billing or any other issue related to a student account. This involves supervision/hiring/training of student assistants and working with other departments when issues or questions arise. Staff in this position may be expected to create and/or provide informational materials or sessions for students, parents, staff, or others. This position must be able to understand university, state and federal rules and regulations and be able to communicate them to Students, Parents, and other staff members.
The second core function of this position is to perform back-office duties such as processing refunds, printing checks, performing reconciliations, running reports, printing bills and statements and other similar tasks within Student Account Services.
This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
The individual hired into this role will work on campus at SDSU in San Diego.
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Department Summary
Student Account Services is responsible for university cashiering operations and review of student fees collected, student billing and accounts receivable functions, check printing and the student direct deposit process, campus fee reporting and reconciliation, financial aid record reconciliation and cash management, and administration of the Short-Term Loan program. Collections and a portion of the fiscal recordkeeping for the following also fall under the responsibility of Student Account Services: Federal Perkins Loan Program, University Long Term Loan Program, dishonored checks, installment contract, and other outstanding debts owed to the University.
For more information regarding Student Account Services, click here.
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Compensation and Benefits
Starting salary upon appointment is not expected to exceed $3,800 per month.
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.
San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.
CSU Classification Salary Range: $3,512 - $5,830 per month.
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Diversity and Community at SDSU
At SDSU, our diversity gives us power and benefits every single member of our community.
Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here.
Principles of Community
At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.
SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.
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Supplemental Information
Initial review of the required application materials, including cover letters and resumes, will begin on October 12, 2023. To receive full consideration, apply by October 11, 2023. The position will remain open until filled.
The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.
SDSU is a smoke-free campus. For more information, please click here.
SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Michelle Puentes at mpuentes2@sdsu.edu.
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