Job Opportunities

Academic Advisor-Pathways to Success Coordinator (Student Services Professional III)

Apply Now Job no: 535073
Work type: Staff
Location: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Position Summary

Under the general direction of the College of Health and Human Services Assistant Dean for Student Affairs, the Academic Advisor-Pathways to Success Coordinator will facilitate the retention, progression, and graduation of the undergraduate students in the college’s five schools through individual appointments, group advising sessions, and campus campaigns that will be conducted via email, in-person, and virtually on Zoom. The position will provide leadership and oversight of the college-wide operational advising infrastructure by delivering active case management guidance for students related to; personal counseling, academic planning, career exploration and decision making, academic progress monitoring and interventions for goal completion, academic and learning support, and college navigation support.

The Academic Advisor-Pathways to Success Coordinator position requires collaboration with the Assistant Dean for Student Affairs, the CHHS advising team, school directors, Career Services, the Division of Faculty Advancement and Student Success and other campus partners. The incumbent will work closely with the Assistant Dean for Student Affairs to identify and implement academic advising initiatives and strategies, extrapolate and analyze student success data and metrics, coordinate and lead tasks and projects that promote academic advising, student success, retention, and timeline to graduation. Additionally, this position will train new and current academic advisors and act as a lead for the academic advising staff members. Some evenings and weekend hours will be required.

This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.  (Some evenings and weekend hours will be required.)

This position is approved for partial telecommuting with onsite work in San Diego.

Department Summary

The College of Health and Human Services (CHHS) faculty, through advising, teaching, and supervising, offers students a balanced education of academic study, field placement, clinical experiences, and research opportunities. CHHS consists of the following schools: the School of Speech, Language, and Hearing Sciences, the School of Nursing, the School of Social Work, the School of Exercise and Nutritional Sciences, and the School of Public Health.

The College of Health and Human Services is dedicated to preparing students to address the health and human service challenges of the 21st century. We are a community of allied health and service-oriented professionals committed to the advancement of research, education, and practice to serve local, national, and global communities. We believe that all persons have an equal right to health and human services delivered by professional practitioners who are skilled in evaluation and treatment strategies appropriate for a diverse population. That delivery must take into account the essential equality of all human beings and acceptance of the interdependence of people. The College values diversity in research, faculty, staff, students, and course content including diversity in race, ethnicity, gender, sexual orientation, social class, national origin, levels of ability, age, gender identity and expression, religion, national origin, and generational status. We believe this contributes to a vital and enriched teaching, research, and learning environment.

For more information regarding the College of Health and Human Services, click here.

Education and Experience

Equivalent to graduation from a four-year college or university in a related field; including or supplemented by upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.

A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Key Qualifications

  • A minimum of three years of experience as an academic advisor at a college or university is preferred.
  • Demonstrated ability to effectively communicate complex information to individuals and groups.
  • Thorough understanding of barriers for students from underrepresented groups.
  • Experienced in providing leadership and supervision of other staff.
  • Ability to work some weekend and evening hours with adequate notice.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $5,025 per month. 

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $5,025 - $7,159 per month. 

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community. 

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement.  For more information, click here.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on February 26, 2024. To receive full consideration, apply by February 25, 2024. The position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Tina Deesen at

Advertised: Pacific Standard Time
Applications close:

Back to search results Apply Now Refer a friend