Job Opportunities

Academic Advisor (Student Services Professional II)

Apply Now Job no: 548017
Work type: Staff
Location: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)

Position Summary

The Fowler College of Business (FCB) at San Diego State University is seeking an Academic Advisor to join the Center for Student Success (CSS). Serving over 8,000 undergraduate students, CSS provides academic advising, student support, and programming that enhances student achievement and timely graduation. The Academic Advisor will support a caseload of students and contribute to college-wide student success initiatives.

Key Responsibilities:

  • Academic Advising: Advise current, prospective, and former students on course planning, degree progress, and university policies.
  • Support At-Risk Students: Counsel students experiencing academic difficulty and connect them with appropriate campus resources.
  • Student Engagement: Facilitate group advising sessions, orientation programs, and student success workshops.
  • Coordinated Care Participation: Collaborate with SDSU’s Coordinated Care Advising network for integrated student support.
  • Event Support: Assist with key events such as orientation and commencement; occasional evening/weekend hours required.

Why Join Us?

  • Impactful Work: Help students navigate their academic journey and reach their educational goals.
  • Supportive Team: Join a collaborative, student-focused advising unit within a highly engaged business college.
  • Professional Growth: Access ongoing training and opportunities for career development.
  • Vibrant College Community: Be part of a forward-thinking college with specialized centers and a strong commitment to student success.

Position Information

  • This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. 
  • This position is designated as exempt under FLSA and is not eligible for overtime compensation. 
  • Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.  
  • The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The Fowler College of Business (FCB) consists of one school and four academic departments (Charles W. Lamden School of Accountancy, Finance, Management Information Systems, Management, and Marketing), a Dean, an Associate Dean for Academic Affairs, an Associate Dean for Research and Strategic Initiatives, an Assistant Dean for Student Affairs, a College Operations Manager/Director of Resource Management, a Director of Marketing & Communications, a Director for Graduate Programs, a Director for Undergraduate Programs, a Director for the Career Management Center, a Director for Assessment, and a Managing Director for the Wendy Gillespie Center for Advancing Global Business.

The Fowler College of Business offers a variety of programs, including an undergraduate and graduate degree in business administration and a specialized master's program. The college also houses several centers: the Lavin Entrepreneurship Center, the Corky McMillin Center for Real Estate, the Center for Advancing Global Business, the Corporate Governance Institute, the Institute for Inclusion and Diversity, the Center for Integrated Marketing Communication, and the Aztec Consulting Center, which are critical for the implementation of its strategic plan.

The Fowler College of Business has over 200 full and part-time academic employees and more than 45 clerical and technical employees.

FCB is an instructional division of San Diego State University, administered by the Dean. The Dean’s Office is responsible for the creation, implementation, and continued support of the instructional, research, and development processes in the College.

The Center for Student Success (CSS) within the College provides all academic and informational advising for current, prospective, and former students and graduation candidates in the Undergraduate Program. It also focuses on students experiencing academic difficulty and those participating in special programs. It provides assistance to students in filling out academic forms and petitions, and in understanding university and college policies, requirements and procedures. The unit is responsible for implementing all policies, procedures, and decisions made regarding currently attending Business majors. The unit coordinates the following: primary commencement function (undergraduate for approximately 1,800 students/8,500 guests); undergraduate academic advising, tutoring, study abroad, incoming first year and transfer student orientation among others.

Size of the Employing Unit-Center for Student Success in FCB

One full-time Assistant Dean for Student Affairs

One full-time Director

Two full-time Co-Lead Academic Advisors

One full-time Academic Advisor for BSBA Online Degree Completion Program

Fourteen full-time Academic Advisors

One full-time Administrative Assistant

2-3 part-time student assistants

For more information regarding the Center for Student Success within Fowler College of Business, click here.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.

Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience.

Key Qualifications

  • Ability to work independently, exercise sound judgment, and adapt to evolving procedures or situations requiring initiative and creative thinking.
  • Demonstrated ability to work effectively with individuals from diverse backgrounds and to communicate clearly with groups of varying sizes.
  • Strong problem-solving and interpersonal skills, including the ability to handle sensitive or complex student concerns with empathy and professionalism.
  • Knowledge of general education, degree requirements, or graduation processes in higher education, with the ability to learn institution-specific policies.
  • Familiarity with academic advising practices and working within a college or university environment.
  • Experience providing student services or support in a higher education setting, such as admissions, advising, evaluations, or registrar functions, is preferred.
  • Experience explaining and interpreting academic policies governing a public or private university either in person, on the phone, via Zoom or email is preferred.
  • Experience using student information systems, degree evaluation tools, or academic advising platforms, with the ability to quickly learn new technologies is preferred.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $5,083 per month. 

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $5,083 - $7,228 per month.

SDSU Values

At SDSU, our diversity gives us power and benefits every single member of our community.  Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment.  We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. 

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Apply by May 18, 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Livia Peeples at lpeeples@sdsu.edu.

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