Mission:

Empowering Families, Ending Violence, and Developing Leaders

Duties and Responsibilities:

The Program Coordinator reports to the Associate Director of Programs and will provide the following duties:  Client Services – oversees the intake, assignment and referral of clients within the organization.  Works collaboratively with the clinical supervisors/managers and agency clinics. Maintains a master schedule and directly assigns clients to clinicians to ensure effective and timely responses to requests for services. Training and Mentoring – provides initial and ongoing training, support and mentoring to incoming clinician trainees regarding the interview and assessment process.  Ensures that all pre-qualifying EBP’s are completed, record keeping, documentation and report writing are overseen. Reviews policies and procedures. Partnership Liaison - while upholding confidentiality, communicates with onsite, off-site and campus partners to advocate for clients; assists onsite, off-site and campus  partners in addressing clients’ needs; facilitates communication between onsite partners and clients;; provides onsite partners with advocacy resources and materials; coordinates with StrengthUnited (SU) staff on a daily basis to maintain order, rapport, and respect. Maintains close contact with each client’s authorized collateral resources and supports. Participates in scheduled staff and multidisciplinary team meetings, presenting relevant information on all cases, changes, and onsite partner referrals.  Completes follow-up on participants following the completion of services.  Data Collection and Documentation –creates and maintains client files; documents all client contact; documents all onsite and offsite referrals, and outcomes; maintains all consents; gathers and enters statistical data resulting from counselor and advocate contacts into software system; audits software system on a monthly basis to ensure data align with requests for services; Other Duties: Participates in agency quarterly clinical/advocate volunteer training.  Participates in and provides cross training to partner agencies including multidisciplinary team members as well as staff and volunteers; attends/coordinates monthly meetings as assigned with other agencies/schools within the county to better serve the client; attends trainings as assigned.

Qualifications:

Must be a highly organized individual able to multi-task, track and document assignment of clients. Computer competency, including Word, Excel, Outlook and PowerPoint.  Experience with a database management system is preferred.  Experience with interacting with clients receiving behavioral/mental health services is preferred.

Knowledge, Specialized Skills, and Abilities:

Bilingual Spanish-Speaking preferred. Must demonstrate the ability to use communication skills that successfully convey and obtain accurate and complete information in a respectful and caring manner.  Have a basic knowledge of body language and non-verbal communication.  Understand and demonstrate active listening skills.  Must be a critical thinker, reasoning, organizing and analyzing information so that problems are accurately understood and solutions are congruent with client’s capacities and outcome orientated.  Capacity to negotiate and collaborate to insure the client’s successful receipt of services. Demonstrate the skill of advocating for the needs and rights of people.  Must show a passion and sensitivity for trauma work. Demonstrated experience to maintain cooperative working relationships with others; be team oriented; coordinate/collaborate with professionals from multiple agencies whilst maintaining appropriate boundaries and client confidentiality. Must demonstrate an acceptance and respect for cultural diversity in all its forms, including ethnicity, sexual orientation, abilities, and religious backgrounds and an ability to work collaboratively in an ethnically linguistically, and culturally diverse environment.

Pay, Benefits, & Work Schedule

This position is employed through The University Corporation (TUC).

Full Pay range: $21.63 - $35.72

The anticipated hiring range: $21.63 - $35.72

Time Base: Part time

Benefits: None

General Information

THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT BACKGROUND INVESTIGATION AND LIVE SCAN.

How to Apply

Please complete the online application/resume upload submission process in order to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process.

Application Screening begins January 2, 2024 and will continue until the position is filled.

In order to be considered in the initial review, applications must be submitted prior to the date listed above.

Application submissions received after the application screening date will be reviewed at the discretion of the University.

For more detailed information on the application and hiring process, please view the link below:

http://www-admn.csun.edu/ohrs/employment/

Equal Employment Opportunity

The University Corporation is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Applicants who wish to request an accommodation for a disability may contact the Office of Equity and Diversity at (818) 677-2077.