CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own goals be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun.

Major Duties

Under general supervision, the Computer-Aided Transcriber uses a laptop computer and a computer-aided speech-to-print transcription system to provide communication access services to consumers such as Deaf or Hard-of-Hearing individuals, or persons with disabilities including students, faculty, staff, and university guests. The incumbent creates meaning-for-meaning real-time transcriptions of spoken English, which is simultaneously displayed on a screen visible to the consumer, in such settings as the classroom, student-teacher conferences, and/or other academic, instructional, or administrative situations.

• Provides real-time communication access services in the classrooms and campus events.
• Assists consumers with concurrent participation in the communication process by voicing questions or comments that the consumer has entered into the system.
• Uses a combination of speed typing, automatic speech recognition, text condensing strategies, and phonetic and/or spelling abbreviations to produce real-time transcriptions.
• Captures all spoken content but omits such things as false starts, repetitions, and other non-meaningful speech.
• Performs other duties as assigned.

*NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/73e851gl2ok7c2agx5hq2t0yp7xq9skw

Qualifications

• Certification in the applicable computer-aided transcribing system is required. Familiarity with academic higher education is also required.
• Three months of experience providing computer-aided transcribing services, preferably in a higher education setting.

Knowledge, Skills, & Abilities

• Thorough knowledge of specialized computer-aided speech-to-text software and word-condensing strategies. Thorough knowledge of standard spelling and/or phonetic abbreviations, text condensing strategies, and automatic speech recognition involved in creating meaning-for-meaning translations.
• Working knowledge of the computer equipment used, language and vocabulary used in assigned translating situations, and the industry's code of ethics; and familiarity with deaf and hard-of-hearing accommodation needs.
• Ability and specialized skills to: proficiently use specific speech-to-text software and word condensing strategies to ensure the accuracy of transcriptions; speed type at a minimum rate of 60 words per minute; demonstrate proficient English grammar and editing skills; maintain confidentiality; and work in stressful situations requiring constant attentiveness.
• Must possess strong listening skills, phonetic aptitude, and language skills to ensure transcription of the full meaning intended by the speaker(s).  Must be able to understand and provide accurate transcriptions of the language and vocabulary used in the various academic, instructional, and/or administrative situations; and maintain confidentiality.

Pay, Benefits, & Work Schedule

• Classification: Hourly Interpreter/Realtime Captioner/ Computer-Aided Transcriber / 7193 / 0
• The anticipated HIRING RANGE: $19.37 - $40.45 per month, dependent upon qualifications and experience. The salary range for this classification is: $19.37 - $194.60 per month.
• HOURS: Intermittent; hours and schedule vary.
• TEMP: Temporary-renewable; end date to be determined.
• The individual hired for this role will physically work on-campus in Northridge. This is not a telecommute position. 

General Information

• Applications are currently being accepted to establish an Hourly Realtime Captioner POOL. Applications for these on-call positions will be accepted on a continuing basis through June 30, 2025 or until an adequate amount of applications have been received.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.