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Major Duties

Under general supervision, the Realtime Captioner facilitates communications by using court reporting methods, a steno machine, real-time technology software, and a laptop computer to create real-time word-for-word text of spoken English. The incumbent facilitates communication by assisting Deaf or Hard-of-Hearing consumers with concurrent participation in the communication process by voicing questions or comments that the consumer has entered into the system.

• Provides communication access real-time translating services (CART) to consumers such as Deaf or Hard-of-Hearing individuals, and/or other disabled individuals, including students, faculty, staff, and university guests; the consumer(s) reads the text on a laptop computer screen or other display device as it is being created in such settings as the classroom, student-teacher conferences, and/or other academic, instructional or administrative situations.
• Provides a complete transcription of all spoken words and environmental cues; provides consumer(s) with an electronic disk, e-mail, or hard copy version of the transcript.
• Provides their equipment and software, including a real-time-capable steno machine, laptop computer, display monitor for consumers, current software for real-time translation, real-time cables, and other items for set up (e.g., extension cords, extra battery, and power surge protector).
• Researches technical terminology related to assignments and continually develops and modifies custom software dictionaries.
• Performs other duties as assigned.

Qualifications

NOTE: The position will be filled at either the Realtime Captioner (RTC) Range 1A or 2B level dependent upon the applicant's qualifications.

Level 1A:

• Formal training in court reporting and steno methods is required, with graduation from a court reporting school preferred.
• Six (6) to twelve (12) months of experience providing real-time captioning services, preferably in a higher education setting.

Level 2B:

In addition to meeting the requirements outlined above, two (2) or more years of captioning experience and must possess one (1) of the following certifications:

1.  State of California Certified Shorthand Reporter certificate; or,

2.  Court Reporting Certificate of Completion; or,

3.  Certified CART Provider through the National Court Reporters Association (NCRA) (preferred); or,

4.  Possess a comparable industry certification.

Knowledge, Skills, & Abilities

• Thorough knowledge of court reporting methods and theories, real-time software and technology, real-time captioning computer systems and equipment, and the industry-recognized code of ethics; comprehensive knowledge of the English language, including grammatical structures, syntax, spelling, vocabulary, and punctuation.
• Working knowledge of the language and vocabulary used in the assigned translating situations; and general knowledge of deaf and hard-of-hearing accommodation needs. 
• Ability and specialized skills to: caption at a minimum rate of 180 words per minute with a high level of accuracy; proficiently use, maintain, and troubleshoot court reporting steno equipment, real-time software, and computer systems and equipment; develop, maintain, and proficiently use a thorough dictionary that enables accurate and fluid translation;
• Effectively listen for continuity, sense, and detail while translating; proficiently write in real time in a conflict-free manner using punctuation and sustaining accuracy in fast-paced stressful situations; use advanced editing skills; work effectively with consumers; and maintain confidentiality.

Pay, Benefits, & Work Schedule

• Classification: Hourly Interpreter/Real-Time Captioner/Computer-Aided Transcriber / 7193 / 0
• The anticipated HIRING MAX: $40.45 (RTC I) and $50.58 (RTC II) per month. The salary range for this classification is: $19.37 - $194.60 per month.
• HOURS: Intermittent; hours and schedule vary.
• Temporary-renewable; end date to be determined.
• The individual hired for this role will physically work on-campus in Northridge. This is not a telecommute position. 

General Information

• Applications are currently being accepted to establish an Hourly Realtime Captioner POOL. Applications for these on-call positions will be accepted on a continuing basis through June 30, 2025 or until an adequate amount of applications have been received.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.