Job Summary

Under the general supervision of the Director of Residential life, the Associate Director for Residential Life is responsible for oversight of the Live-in Professional and Paraprofessional Team and the training, programming, and necessary supervision to anticipate and meet the academic, social and cultural needs of campus residents.  In conjunction with the Director of Residential Life, The Associate Director is responsible for the oversight and coordination of activities, programming, personnel, and budgeting for the residential program, as well as the coordination of functions, which have a direct impact on the residential program. The program currently will include the operation of six residence halls housing approximately 3,300 students and the management of two university student apartment buildings housing approximately 1,700 students. The Associate Director is responsible for up to 3 Administrators, 12 full-time professionals (Unit 4) and 160 student staff.  The Associate Director collaborates closely with other managers within Residential Life and University Housing Services which are necessary to maintain a high level of service, occupancy and maintenance.

Key Responsibilities

• Develops and supervises the Live-In Residential Life Program. This includes the formulation of appropriate residence policies; the establishment and active implementation of residence hall governance; and the overall responsibility for rules and regulations governing all campus-housing units.
• Establishes, with direction from the Director of Residential Life, and in collaboration with other Associate Directors, the goals, and policies. Or the Residential Life area and the department. This includes definition of short- and long-range objectives and preparation of related budgets (ethical development and conduct), and University Police Department.
• Assists with coordination of annual benchmarking student satisfaction and Resident Advisor surveys. Facilitates the review of data with University Housing Leadership and the application of feedback to current services.
• Directs and supervises key Residential Life staff which includes three Assistant Directors, one Case Manager, and up to 12 Residential Life Coordinators.
• Oversees the coordination of the Resident Advisor program. This includes recruitment, selection, orientation, training and evaluation of up to 160 Resident Advisors.
• Supervises Residential Life personnel activity of the department, including periodic reviews and evaluation, planning and overall development of on-going staff training, and the provision for appropriate staff development opportunities. This includes the administration of collective bargaining agreements for Unit 4.
• Supervises, coordinates, and approves programs and activities via the Residential Life Coordinators and the Residential Life Leadership Team. This includes the development of programs (approximately 200 to 300 programs per academic year), which encourage the responsibility of residents for the living environment; programs, which are related to the University curriculum; and socio-cultural programming, grounded in Student Development theory.
• Counsels students and staff on social, personal, cultural, academic and disciplinary issues within the context of student housing.
• Oversees advisement of the inter-residence hall student government, Residence Hall Association, Hall Government and other Residential Life Leadership Programs such as NRHH in conjunction with the Assistant Director for Staffing, Leadership and Project Management.
• Co-chairs Emergency Preparedness committee for the department, meeting bi-monthly to review procedures and protocol,
• Participates actively in campus and department critical incident protocol planning as one of the Operations Coordinator for the department in a campus wide emergency. This may involve coordinating the various operations Section units/organizations responsible for providing the initial response (Fire-Medical-Police-Rescue) to a major natural disaster, or technological incident, initiate action plans to minimize casualties and injuries, request and allocate resources and other related support.
• Collaborates with the Director of Residential Life to prepare and manage the annual budget of operating expenses and equipment for programs and services within the Residential Life program, (approximately $2 million annually).

Knowledge, Skills & Abilities

• Knowledge of theoretical concepts of student development.
• Knowledge of the personal and social problems typically encountered by college students.
• Excellent written and oral communication skills.
• Ability to effectively lead others and communicate with diverse individuals.
• Ability to be flexible to changes and frequent interruptions, and to manage multiple tasks at once.
• Ability to perform complex tasks involving independent judgment, and ability to plan, coordinate and initiate actions necessary to implement administrative group decisions or recommendations.
• Ability to identify, develop, and coordinate plans for use of resources (e.g., staffing, budget, and materials) and to define procedures for ongoing administration and maintenance.
• Ability to identify supervision needs of staff and vary supervisory style if necessary.
• Ability to work with and provide work lead direction to Assistant Directors, RLCs, and graduate and undergraduate student staff.
• Ability to maintain confidentiality and appropriately handle sensitive communications for students, staff, and external agencies.
• Knowledge in operations and systems analysis, statistical and research methods
• Ability to understand, interpret, and apply policies and regulations in specific situations to analyze and solve organizational and operating problems related to student and residential community housing needs.
• Ability to develop, propose and effectively administer annual budget.
• Knowledge of various software applications including word processing, presentations, and spreadsheets and databases.
• Supervisory experience and working knowledge of managerial.
• Ability to supervise employees represented by Collective Bargaining Agreements.
• Ability to communicate with constituents in a professional and respectful manner.

Required Qualifications

• Bachelor’s degree required from a four-year college or university in Student Affairs, Education, Counseling, or a related field.
• Five years of professional experience including working with university housing, programming, advising, student conduct, crisis intervention, training and academic partnerships.
• Three years of supervisory experience.

Preferred Qualifications

• Master’s degree from a four-year college or university in in Student Affairs, Education, Education, Counseling, or a related field.
• Experience working with a campus residential population of at least 3000 students.
• Experience with management of a Residential Life area at a four-year public institution.
• Experience supervising professional staff including hiring and training.
• Experience facilitating community building and implementing programming.
• Experience developing Learning Living Communities including academic partnerships.
• Experience in Budget Management.
• Experience in assessment and developing learning outcomes.
• Experience working with diverse populations.

Compensation

Classification: Administrator II
Anticipated Hiring Range: $7,115.50/month - $7,427/month
CSU Salary Range: $4,812/month - $15,449/month

The final hiring salary will be commensurate with experience.

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: May 20, 2024 through June 3, 2024. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).