Working Title

Assignments Specialist

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.  Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.

San Francisco State is a 100% Smoke/Vapor-Free Campus.  Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect  Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code.  The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Department

Housing, Dining & Conference Services (HDCS)

Appointment Type

This is a one-year probationary appointment.

Time Base

Full-Time (1.0 FTE)

Work Schedule

Monday through Friday; 8:00 AM to 5:00 PM

Anticipated Hiring Range

$5,173 per month – $5,417 per month ($61,716 - $65,004 annual)

Salary is commensurate with experience.

Position Summary

Under general guidance the Assignments Specialist will provide administrative and analytical work supporting the Student Housing program, specifically in the operational functions of the informational data flow contained in the database. The incumbent will lead the team responsible for the day-to-day functions related to analyzing, planning, organizing and reporting individual applicant and resident data to Housing, Dining & Conference Services (HDCS) staff members and University campus partners at large.

The Assignments Specialist will collaborate with the divisions’ shared service partners to ensure the efficiency and accuracy of the program’s occupancy management. Working with Facilitie Services (FS), Information Technology Services (ITS), Residential Life (ResLife) and other partners, the incumbent will formulate, assess and evaluate the impact of recommended and/or implemented policies, and directly participating in the operational activities of the program.

The Assignments Specialist is the primary liaison for special assignment groups in need of group housing and special needs for their programs. This includes accommodation request through Disability Program & Resource Center (DPRC), housing requests from Athletics, College of Professional & Global Education(CPaGE) and Guardian Scholars Program (GSP).  In addition, the incumbent will be responsible for the housing administrative process as they relate to Res Life. Responsibilities include implementation of different programs and enhancements of systems/process in support to existing and emerging changes.

Position Information

INFORMATION & DATA BASE MANAGEMENT

• Manage the quality, accuracy, and consistency of the data base to ensure information integrity
• Analyze, implement and coordinate the application processes to ensure an effective and streamline procedure
• Evaluate, recommend and maintain the StarRez application setup needs in relation to the application process
• Administer the wait list related to all application periods

OCCUPANCY MANAGEMENT

• Evaluate, develop and recommend solutions to current and emerging issues
• Produce accurate and current occupancy and inventory reports
• Create, maintain and update room roster reports and information that is readily usable
• Coordinate with the division’s shared partners (Res Life, FS, ITS, etc) and Employee & Family Housing (EFH) on operational activities

TRAIN & LEAD TEAM

• Lead work direction and ensure that deadlines are met
• Provide guidance in resolving issues
• Train staff on new and existing policies and procedures

POLICY & PROCEDURE

• Evaluate current business practices and procedures to ensure alignment with Res Life and other shared partners’ priorities
• Develop, design and implement realistic solutions to emerging issues
• Establish and manage relationships with HDCS staff, shared partners and university department/programs
• Research and recommend best practices

Other duties as assigned

Minimum Qualifications

Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

• Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations.
• Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty.
• Working knowledge of operational and fiscal analysis and techniques.
• Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved.
• Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations.
• Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively.
• Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form.
• Ability to train others on new skills and procedures and provide lead work direction

Preferred Qualifications

• Bachelor's Degree from an accredited University or equivalent.
• Demonstrated experience working at a University
• Work experience as a professional in a University Housing program
• Demonstrated experience in StarRez, PeopleSoft (Campus Solutions) and Microsoft Office applications
• Demonstrative experience in customer service
• Excellent organization, time-management and problem solving skills
• Excellent communication, verbal and writing skills

Required/License/Certification

Must have a valid California Driver’s license and can be certified to drive on State business.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

Environmental/Physical/Special

The incumbent will work in a shared environment within the residential housing community on the main SF State campus.  This position may be required to work nights and/or weekends.

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.

Benefits

Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions.  SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

CSUEU Position (For CSUEU Positions Only)

Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

Additional Information

SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).

Thank you for your interest in employment with California State University (CSU).  CSU is a state entity whose business operations reside within the State of California.  Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception.  While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.

CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu.

The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.