Associate Vice President/Deputy Chief Information Officer
(Administrator III)

Compensation and Benefits

The Anticipated Hiring Salary is $150,000 - $180,000 per year and is competitive and negotiable depending on the strength of qualifications. This is a CSU Management Personnel Plan (MPP) position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Job Summary

Under the general direction of the Chief Information Officer, the Associate Vice President / Deputy Chief Information Officer provides leadership and oversees the day-to-day operations of the technology organization. The Deputy CIO actively participates in the development and execution of the IT strategic plan. In addition, the Deputy CIO will serve as chief of staff to the CIO and will effectively collaborate with the campus technology shared governance structures and serve as a business relationship manager in working across all levels and areas of the university with campus leadership and administration, deans, faculty, and students, to provide technology guidance, leadership, and direction.

The incumbent will provide leadership and direct supervision to the Project Management Office and Enterprise Applications and Information Systems team. The Project Management Office serves as a resource to the campus for the planning and executing of technology projects. The incumbent is responsible for the strategic leadership and support functional academic and business areas such as Admissions, Records, Financial Aid, Advising and Degree Planning, Scheduling, Extended Education, Financial Management, Human Resources, Accounting Services, and Student Systems.

Key Qualifications

• Knowledge of the principles and practices of effective leadership, motivation, and performance evaluation.
• Excellent written and verbal communication skills.
• Expertise in IT strategic planning, IT governance formulation, and organizational change management.
• Proficient leadership capability with proven track record of successful team development and effective collaboration with all organizational levels.
• Ability to improve operational efficiency, service delivery and information management across the IT organization.
• Ability to effectively drive culture and technology change in a dynamic and complex operating environment.
• Expertise in project and portfolio management, budget planning, financial management and workforce management.
• Strong experience in a customer-service-oriented role in a fast-paced environment that is prone to change, preferably in a technology-related area and in higher education.
• Strong characteristics of integrity, excellence, discretion, team-orientation, service-orientation.
• Ability to analyze complex situations such as personnel or operational issues and to develop and implement corrective actions and strategies for department-wide success.
• Broad knowledge of current and emerging technologies, technology directions, and strategic application to business needs, including the ability to differentiate between a relevant trend and hype.
• Strong ability to initiate and manage multiple tasks and projects under competing deadlines and maintain flexibility in response to constantly shifting priorities.
• Ability to facilitate group participation, consensus building and foster employee development through coaching, counseling, and training.
• Exercise sound administrative judgment and initiative in the development of new methods and procedures and in the solution of difficult personnel problems.
• Ability to foster an inclusive workplace and work effectively with people of diverse backgrounds and across organizational lines.
• Broad knowledge of enterprise applications and managing the teams that support enterprise applications.

To view the full list of qualifications and job responsibilities, please click the Position Description button above.

Education and Experience

• A Bachelor's degree from an accredited college in computer science, management information systems, or a related field of study.
• Five or more years of experience in leadership positions within a technology organization demonstrating progressive growth of responsibility, scope, and complexity.
• Proven experience in the execution and delivery of large organizational projects, managing cross-functional teams and influencing senior-level management and key stakeholders.
  • Preferred Knowledge, Skills, and Abilities:
    • Master’s degree in technology, business, or a related field.
    • Demonstrated experience practicing IT Service Management in a leadership position.
    • Project Management or Change Management certification.
    • ITIL Expert certification is highly preferable; otherwise ITIL Foundations certification.
    • Experience working in a union environment and managing union employees.
    • Experience working in higher education and/or large corporate environments.

Department Summary

Technology Services will be a leader in providing effective technology and quality services and support that are integrated into the daily activities of the university community, advance teaching and learning, enhance productivity and safeguard information.

Deadline & Application Instructions

Applications received by December 1, 2024 will be given full consideration by the search committee.

• Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.

Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.

Fresno State

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.

Equal Employment Opportunity Information

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.

COVID19 Vaccination Policy

Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.  Questions may be sent to hr@csufresno.edu.

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.

Fresno State is a tobacco-free, smoke-free and vapor-free campus.

Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)