careers

Promise Scholars Coordinator (SSP IV)

Apply now Job no: 543137
Work type: Staff
Location: Stanislaus - Turlock
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Education Support Professionals, On-site (work in-person at business location)
Position Description

    • Position Summary
    • (Classified as: Student Services Professional IV) 

      Full-time position available on or after November 4, 2024 in EOP and Promise Scholars.

       

      Under the general supervision of the Director of EOP and Promise Scholars, the Promise Scholars Coordinator supports current and former foster youth and students experiencing homelessness. This role provides leadership to the Promise Scholars Program, addressing complex individual, group, and organizational challenges, and implementing solutions. Responsibilities include holistic advising and support through program development, event coordination, academic advising, workshops, career guidance, and referrals to campus and community resources.

      The coordinator provides comprehensive support to current and former foster youth using basic counseling techniques on topics such as academic advising, academic success, social issues, and professional development. This position also assists with program planning, evaluation, and budget recommendations. High-level interpersonal skills are essential for analyzing problems and implementing solutions, requiring independent judgment, creativity, and professional expertise. Through non-clinical case management strategies, the incumbent must be adept at and able to coordinate action and support across campus and in the community, including EOP, Student Affairs, Financial Aid & Scholarships, Admissions and Outreach Services, and county agencies.

      Such services and activities may include providing information and guidance to students; assisting students to think through problems and select suitable solutions and courses of action; evaluating student needs and authorizing services; coordinating and administering programs, events, and projects; facilitating student involvement in campus life; advocating the needs of individual students and groups of students to university administrators, faculty and staff; and providing support and assistance to students facing a variety of personal as well as institutional problems, questions and challenges. May serve as “working supervisor” or lead person.

       

    • Job Duties
    • Duties include but are not limited to:
      • Provide information and guidance to students.
      • Assist students in problem-solving and decision-making.
      • Advocate for the needs of individual students and groups of students to university administrators, faculty, and staff.
      • Provide support and assistance to students facing a variety of personal as well as institutional problems, questions, and challenges.
      • Interact with students in the most sensitive and complex group problem situations.
      • Conduct analysis of student skills, abilities, and previous academic performance for comprehensive advising and support for foster youth.
      • Provide academic advising, including transfer evaluation, course selection, and registration assistance to new and continuing Promise Scholar Program participants in both individual and group settings.
      • Maintain records on each advisee including program of study, general education evaluation, academic progress, advising contacts and referrals.
      • Stay current on CSU & CCC policies and procedures and relevant county and state policies and laws affecting foster youth.
      • Coordinate and administer programs, events, and projects.
      • Facilitate student involvement in campus life.
      • Plan and organize work requirements and tasks within assigned areas of responsibility. • Determine work priorities and selecting desired methodology from alternative approaches.
      • Handle unusual situations without advice or instruction, solving problems, and making decisions which have impact on the work of others and the department to which assigned.
      • Perform major program analysis responsibilities.
      • In collaboration assist with developing and maintaining the annual assessment and budget plan.
      • Maintain records and statistical data regarding engagement, retention, program participation, and graduation rates.
      • Assist with report and proposal writing.
      • Recruit, train, and lead graduate intern(s) and student assistant(s).
      • Collaborate with CSU campuses, the Chancellor’s Office, high schools, and community groups to strengthen resources for current and former foster youth.
      • Work collaboratively with faculty who are interested in acting as additional support persons/mentors for foster youth and/or conducting research related to this population.
      • Review existing and proposed policies, practices, and organizational structure and propose changes or develop full revisions as appropriate.
      • Conduct studies and surveys and prepare reports with recommendations based on results.
      • Provide analysis and guidance in major installations (office-wide) of new procedures and systems.
      • Develop thorough written materials to develop knowledge and skills of students.
      • Develop and implement evaluation methods to assess the effectiveness of programs and services.
      • Make recommendations involving broad areas of policy formulation and complex administrative action and for implementation of such recommendations when adopted. • Maintain required documentation, web-based resources, reports, and student records in accordance with university policies, government regulations, and accreditation standards.
      • May be required to obtain additional training and/or certification as part of professional development, based on department and/or campus needs, to stay current with industry standards.
      • The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this classification.
      • At the direction of the appropriate administrator, may provide support to other departments/areas within functional area/department as needed.
      • Other duties as assigned.

    • Minimum Qualifications
    • Education: Equivalent to graduation from a four-year college or university in a related field, plus upper division or graduate course work in counseling techniques, interviewing and job-related conflict resolutions.

      Experience: Equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.
      A master’s degree in Counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience.

      A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career or counseling.

    • Preferred Qualifications

      • Four (4) years of experience working directly with foster youth, former foster youth or related area.
      • Master’s degree in Counseling, Social Work, Higher Education Administration/Leadership.
      • Knowledge of the Foster Care System and related agencies (e.g., Child Protective Services)
      • Experience in providing Crisis Intervention and or Trauma-Informed care.
      • Experience conducting workshops and facilitating events.
      • Experience working with students from various ethnic and socioeconomic backgrounds, including underserved students.
      • Prior experience in a higher education or university setting.
      • Familiarity with integrated student records systems such as PeopleSoft and Warrior Connect or related systems.
    • Knowledge, Skills, Abilities

      • Ability to interpret and apply program rules and regulations.
      • Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
      • Ability to obtain factual and interpretive information through interviews.
      • Ability to collect, compile, analyze and evaluate data and make verbal or written presentation based on these data.
      • Ability to recognize multicultural, multi-sexed and multi-aged value systems and work accordingly.
      • Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas.
      • Thorough knowledge of the principles of individual and group behavior.
      • General knowledge of the principles, practices and trends of the Student Services field.
      • General knowledge, or the ability to rapidly acquire such knowledge, of the overall operation, functions, and organizational procedures of the campus.
      • Ability to advise students individually and in groups on complex student-related matters.
      • Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations.
      • Thorough knowledge of the policies, procedures, activities, and practices of the program area to which assigned, or the ability to quickly acquire such knowledge.
      • General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned.
      • General knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management.
      • General knowledge of interview techniques and advanced statistical and research methods.
      • Ability to carry out very complex assignments without detailed instructions.
      • Ability to advise students individually or in groups on varied and complex matters.
      • Ability to determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature.
      • Ability to reason logically and analyze and solve the organizational and operating problems of one or several program areas.
      • Ability to plan, coordinate, initiate actions necessary to implement administrative or group decisions or recommendations and ability to evaluate programs, services, policies and procedures.
      • Ability to analyze and define complex organizational, policy or procedural problems or situations accurately, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action.
      • Ability to understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served.
      • Ability to establish and maintain effective, cooperative and harmonious working relationships with a variety of individuals in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view.

    • Special Conditions

      • May be required to work after-hours, evenings, or weekends.
      • May be required to stay overnight in on campus housing in support of the annual EOP Summer Bridge Program.
      • May be required to travel between Turlock and Stockton Campuses.
      • Travel to partner agencies.
      • Occasionally lift, move, or carry up to 50 pounds
    • License or Certifications

      • Valid California Driver’s License.
    • Salary Range
    • Anticipated salary will be $6,019 - $6,621 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full range: $6,019 - $8,585 per month)
    • Compensation & Benefits
    • Commensurate with qualifications and experience.  As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 4) Benefits Summary: CSU Employee Benefit Summary

    • How to Apply
    • To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only.  Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration.  To apply online, please click the “Apply Now” button on this page.

       

    • Application Deadline
    • OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER October 23, 2024 (Applications received after the screening date will be considered at the discretion of the university.)

    • Criminal Background Clearance Notice
    • Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

    • Additional Information
    • Campus & Area

      California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion – one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.

      Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.

      Clery Act Disclosure

      Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.

      Equal Employment Opportunity

      The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply.  The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

      Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351.  California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD.  As a federal contractor, we are committed to attracting a diverse applicant pool.  Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at:  Voluntary Self-Identification of Disability PDF Form.

      CSU Stanislaus hires only individuals lawfully authorized to work in the United States.  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

      The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.

    •  

    • The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.

      INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE

       

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