Classification:   Administrator III
Hours:  Full-time / 40 hours per week  
FLSA:   Exempt

Anticipated Hiring Salary Range:  $9,250 - $9,500 per month* 
CSU Salary Schedule
*CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.

Priority Screening Date:  October 16, 2024
Recruitment Status:  Open Until Filled

ABOUT CSUMB

Powered by an inspiring Founding Vision Statement, California State University, Monterey Bay (CSUMB) is a mid-sized comprehensive baccalaureate and masters granting university whose staff and faculty help transform student lives with a focus on student success and engagement through experiential learning, service learning in its regional community, and the promotion of multicultural and global perspectives on and beyond campus. With a vibrant, diverse student body of over 7,400 students. CSUMB is both a Minority Serving Institution (MSI) and a Hispanic Serving Institution (HSI).

The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in the development of a diverse body of faculty, staff, and administrators. CSUMB’s sustainability initiative is to be carbon neutral by 2030. The university’s faculty and staff, many of whom live in the East Campus housing development, appreciate living and working so close to the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, CSUMB offers excellent benefits, including access to below-market-rate campus housing and competitive salaries for faculty and staff. 

PURPOSE:

Reporting directly to the Assistant Vice President of Enrollment Management, the Director of Admissions and Recruitment manages and evaluates programs, personnel, and budget for the Admissions Office.  The Director establishes working partnerships with campus and off-campus community members to ensure the university meets its enrollment goals and objectives.  The Director is expected to utilize the principles of data driven decision making and is responsible for identifying, developing and implementing strategies that result in quantifiable and measurable outcomes.  This requires significant planning for, and management of, the undergraduate recruitment and admission funnel to ensure enrollment is within externally designed and sometimes changing targets.

The Director ensures the University initiatives, goals, and priorities are reflected in the outreach message and admissions work of the department.  The Director also works closely with a variety of academic and administrative units to advance an integrated and comprehensive institutional enrollment management strategy for undergraduate freshman and transfer students.    

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

1. Directly oversees undergraduate recruitment programs, to include the following duties: 

• Oversees development and implementation of annual and long-range recruitment plans.
• Hires, trains and coaches admissions counselors to ensure their success in meeting their application and enrollment goals.
• Develops University enrollment goals and projections in consultation with the Assistant Vice President for Enrollment Management, Vice President for Enrollment Management and Student Affairs, President's Cabinet and Academic Deans.
• Maintains and implements working knowledge of current trends and best practices in undergraduate recruitment.
• Works collaboratively with the Director of New Student Programs to support campus visitation programs and campus events for prospective students, parents, and high school and community college counselors.
• Maintains effective relationships with high schools and community colleges that facilitate student transitions.

2. Directly oversees undergraduate and graduate admission application processing, to include the following duties:

• Oversees the development and implementation of procedures that ensure timely processing of admission applications.
• Reviews admission policy for appropriateness to University goals, recruitment, and efficient application processing.
• Recommends policy changes to appropriate decision-making groups.
• Coordinates processing of applications for specific student groups with appropriate University departments, e.g., academic units, the Graduate School, the Educational Opportunities Program, the Office of International Education, and Intercollegiate Athletics.

3.  Directly oversees the Office of Admissions to include the following duties:

• Meets with admissions counselors regularly to review their activities and provide guidance and feedback to ensure individual and departmental goals are achieved.
• Maintains an active staff development program that emphasizes continuous improvement and customer service.
• Provide leadership on ensuring effective and consistent usage of technology and systems, including but not limited to Salesforce, WebAdmit, etc.
• Manages the office budget.
• Represents the office on appropriate University committees and affiliated organizations including: Undergraduate Admissions Committee (ex-officio), Graduate Admissions Committee (ex-officio), and Alumni Association.
• Maintains an active role with appropriate professional organizations.

Other Functions:

1. Participates in university task forces and special projects as required.
2. Performs other job-related duties and special projects as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Thorough knowledge of: personnel and fiscal management methods and practices; federal, state, and CSU Admissions and Records laws, regulations, and policies; public relations skills for both in-house and public contacts; good writing and verbal communication skills; knowledge of group dynamics and discussion techniques. A clear understanding of all aspects of recruitment, admissions, and records functions on a university campus, and knowledge of computer applications for admissions, and records. Experience in planning, developing, and utilizing information and web-based applications. Experience in preparing analytical and technical reports. Knowledge of sound personnel practices and procedures.  Demonstrated working knowledge of information and communications technologies in recruitment, admissions, records, and management. 

Ability to: plan, organize, and direct others in the formation of program and policy in the operation of the various activities of admissions and evaluations. Demonstrated ability to provide leadership and management skills, and the ability to communicate effectively, both verbally and in writing.  Ability to deliver student-oriented services on a campus with a diverse student body, faculty, and staff.  Proven ability to manage a service-oriented office environment and create cooperative working relationships both internally and externally.  Effectiveness in working with individuals from diverse ethnic, cultural, and socio-economic backgrounds.  Strong problem solving and conflict resolution skills.

MINIMUM QUALIFICATIONS:

Equivalent to graduation from a four-year college or university with a degree in a related field (i.e. Business, Public Administration, HR, Higher Education, etc.).  Five to seven years of progressively responsible experience relevant to the job responsibilities.  Three years of supervisory and/or related management experience.

PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE:

Master’s degree in a related field and Experience in a University setting. Proficient in the use of online student information systems, preferably PeopleSoft. Experience as a supervisor in a high-volume, multi-functional customer service environment, and demonstrable commitment to student success in a public higher education preferred. Experience with PeopleSoft and OnBase.

Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Microsoft Office Professional Suite, and Google mail and calendaring programs. 

SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:

• All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
• The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083  as a condition of employment.
• This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
• This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.
• This position has been designated as a sensitive position with
  • responsibility for the care, safety and security of people (including children and minors), animals and CSU property
  • authority to commit financial resources of the university through contracts greater than $10,000;  access to, or control over, cash, checks, credit cards, and/or credit card account information
  • access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards)
  • control over campus business processes, either through functional roles or system security access
• This position is designated as a Campus Security Authority (CSA).  The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107.
• This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.
• Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
• May require occasional evenings and/or weekend work.

PHYSICAL ENVIRONMENT:

Office environment with standard equipment and tasks.  The position requires working at a computer and desk for extended periods of time.  May require travel between campus offices and off-campus locations. 

The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.  

BENEFITS/PERKS: 

This is a management-level position with an attractive benefits package, which includes: a vacation accrual rate of 16 hours per month; an excellent choice of medical, dental, and vision insurance; long-term disability coverage; life insurance; educational incentives; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For further information, please visit Employee Benefits Summary. As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.

APPLICATION PROCEDURE:

For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.

CSUMB is not a sponsoring agency for staff or management positions.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailinghumanresources@csumb.edu. All employees must be eligible for employment in the U.S.

GENERAL INFORMATION:

CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.

CSUMB is a smoke and tobacco-free campus.

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER:

CSUMB is an Equal Opportunity-Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.