CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own goals be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun.

Major Duties

Under the general supervision of the Associate Director of Student Outreach, the Transfer Success Pathways (TSP) Program Coordinator will implement and coordinate the Transfer Success Pathways/Transfer Planner Program at California State University Northridge.  The incumbent will assist with the support and recruitment of students who participate in TSP by maintaining contact with prospective students, applicants, counselors, and parents.

• Conducts school site outreach activities to support enrollment goals, and assists with implementing plans of action and activities related to outreach and recruitment of prospective transfer students who participate in the TSP program.
• Conducts speaking engagements and workshops, assists with department-wide events, and provides presentations encompassing information on the CSU system, CSU Northridge, EOP, financial aid, CSU application process, pre-enrollment follow-up, tele-counseling, and the master plan of higher education in California.
• Responsible for the coordination, development, implementation, and assessment of campus events, services, and activities related to the Transfer Success Pathways Program and Transfer Planner, including but not limited to information sessions, specific yield events, student visits, webinars, etc.
• Performs other duties as assigned.

*NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/67evwhp0w0vifpueenfcvoj1oun9s8af

Qualifications

• Equivalent to graduation from a four-year college or university in a related field. Upper division or graduate course work in counseling techniques interviewing and conflict resolution where such are job-related, is preferred.
• Equivalent of three years of progressively responsible professional student services work experience; including one year in student service program coordination preferred.
• A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.
• Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.      

Knowledge, Skills, & Abilities

• Thorough knowledge of: the principles, practices, and trends of the Student Services field as well as a thorough knowledge of the policies, procedures, and practices of the program area to which assigned; the principles of individual and group behavior, and individual counseling techniques. Thorough knowledge, or the ability to rapidly acquire such knowledge: of the organizational procedures and activities of the specific campus to which the position is assigned.
• Working knowledge of student services programs outside the program to which immediately assigned.
• Ability to: analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature.
• Ability to: interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions, and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; establish and maintain cooperative working relationships with a variety of individuals.

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more.
• Classification: Student Services Professional III / 3084 / 1
• The anticipated HIRING RANGE: $5276 - $5540 per month, dependent upon qualifications and experience. The salary range for this classification is: $5276 - $7517 per month.
• HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends, and occasional overnight travel.  
• This is a Regular position with a one-year probationary period. 
• The individual hired for this role will physically work on-campus in Northridge. This is not a telecommute position. 

General Information

• Applications received through November 7, 2024 will be considered in the initial review and the review of applications will continue until the position is filled.
• This position is sensitive as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
• Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination based on race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.