At CSUN we aspire to continually grow as an inclusive, cooperative community! 

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do and enjoy the unique value the CSUN community can offer. As a leader you will have the opportunity to thrive in a community in which our leaders share common traits as identified in our Leadership Principles https://www.csun.edu/leadership-principles. If this sounds like you, you've come to the right place.

Responsibilities

The Senior Director of Advancement Services is responsible for leading and managing a comprehensive support unit dedicated to providing essential business analysis, data management, and reporting services that drive the university’s fundraising and engagement efforts. The incumbent oversees the integrity and efficiency of information systems, ensures adherence to compliance and regulatory standards, and develops long-term strategic plans to optimize data-driven operations.

• Ensures high-quality transaction management, system security, and data accuracy while fostering a customer-service-oriented environment.
• By collaborating with Information Technology and campus leadership, enhances database infrastructure, maintains effective gift and pledge processing procedures, and develops analytics and reporting models that inform decision-making and support institutional objectives.
• Provides operational leadership, strategic planning, database and systems management, gift processing oversight, and the provision of business intelligence to guide university advancement strategies.

• As a leader that manages a team of seven staff members, this position must demonstrate a commitment to student success that is mission aligned with the university’s vision, values and priorities. Establishes an ethical and collegial work environment, promoting a collaborative, accountable and inclusive team. Encourages a courageous and resilient solution-oriented environment by participating in new opportunities to further the mission of the university. Participates in developing initiatives that further support the campus mission with a service-oriented and catalytic mind set. Strengthens employees by being communicative and a talent builder that develops team attributes, furthering departmental goals.

• Performs other duties as assigned.

*NOTE: To view the full position description copy and paste this link into your browser:  https://mycsun.box.com/s/36e3724zvmuj0x9e8lqwi08aqrp7nyus            

Qualifications

• Equivalent to graduation from an accredited four-year college or university with a Bachelor's degree in a job-related field. 
• Equivalent to five years of progressively responsible professional/administrative experience; with two of the five years in a managerial role preferred.

Knowledge, Skills, Abilities & Leadership

• Proficient in data governance frameworks, database management systems, and reporting tools. Ability to analyze complex data sets to identify trends, insights, and areas for improvement. Capable of developing strategic analytic models and dashboards to inform leadership and support data-driven decision-making.
• Expertise in strategic planning processes, operational protocols, and performance metrics. Strong analytical skills to evaluate operational efficiency and effectiveness of services.
• Insight into stakeholder management, donor relations, and the importance of customer service in the higher education sector. Excellent verbal and written communication skills for effective engagement with diverse stakeholders, including faculty, donors, and IT staff. Adept at serving as a liaison between departments, facilitating collaboration, and ensuring alignment of goals across the organization.
• Lead diverse teams to support the operational mission and vision of employers by fostering an ethical, inclusive and collegial work environment.

• Demonstrated ability to support ongoing improvement through courageous, resilient, and catalytic leadership.
• Lead varying initiatives through a collaborative, service-oriented and communicative approach.
• Demonstrated commitment to employee development, recognition, and accountability to further operational goals.

Pay, Benefits, & Work Schedule

• Salary is commensurate with knowledge, skills, and experience. The University offers excellent fringe benefits.
• The anticipated HIRING RANGE: $125,000- $135,000 per year, dependent upon qualifications and experience.
• The position is currently hybrid (2 days in office, 3 days remote); however, this is subject to change based on student and/or operational needs.

General Information

• This position is a sensitive position as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• Applications received through November 12, 2024, will be considered in the initial review and review of applications will continue until position is filled.
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.